Video Express Studios & Website

Incident Report for Purdue IT Devops

Resolved

This incident has been resolved.
Posted Nov 22, 2025 - 16:24 EST

Update

We are continuing to monitor for any further issues.
Posted Nov 21, 2025 - 21:48 EST

Monitoring

We believe the issue has been resolved, and the service is now running smoothly again. We found that the problem was related to the databases supporting Video Express. If you happen to encounter any errors, please don't hesitate to submit a ticket to it@purdue.edu.
Posted Nov 21, 2025 - 21:32 EST

Investigating

We are aware of an issue that is causing all Video Express Studios to be unavailable as of 6:30 PM ET. We're investigating the cause.
Posted Nov 21, 2025 - 20:35 EST
This incident affected: Web Applications (Video Express).